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Transparency & Trust

Clear policies for a verified, privacy-respecting neighborhood platform.

Verification Policy

Requirements and process for verifying Rajouri Garden residency.

Last updated: July 10, 2026

This policy details the requirements and processes of the Rajouri residence verification system. Verification is mandatory for platform access.

1. Proof of Residence Requirements

Accepted documents include:

  • Electricity Bill (BSES Yamuna / Rajdhani)
  • Water Bill (Delhi Jal Board)
  • Gas connection bill (Indraprastha Gas Limited)
  • Broadband or Wi-Fi invoice
  • Landline telephone bill

Documents must be dated within the last 3 months and clearly show a match between the registered name, flat/house number, and Rajouri Garden address.

2. Processing Timeline

Block coordinators aim to review submissions within 2–4 hours during active hours (8 AM – 10 PM IST). Submissions outside these hours are processed the next morning. If address details are unclear or the document scan is low quality, status changes to “Re-upload Requested” with specific moderator comments.

3. Rejection Criteria

Applications may be rejected for:

  • Address outside Rajouri Garden boundaries
  • Document older than 3 months
  • Name or address mismatch with registration details
  • Edited, forged, or illegible documents
  • Duplicate account for an already-verified address

4. Ongoing Verification

Admin teams perform periodic audits. If a verified resident relocates out of Rajouri Garden, their privileges are suspended. Residents may update their address through a re-verification process.

5. Data Handling

Uploaded documents are stored securely and accessed only by verification administrators. See our Privacy Policy for full details on document retention and handling.

Questions about this policy?

Email hi@rajouri.org, contact your block coordinator, or visit the contributors page.